McDonald's customer finds a snail inside her McCrispy burger: 'It was alive, it was moving'

A McDonald's customer has said she is 'disgusted' after finding a living animal in her McCrispy burger. Here's what happened.

McDonald's customer disgusted discovery living snail burger
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McDonald's customer disgusted discovery living snail burger

Eating out is often a pleasant experience, except when you find peculiar objects or animals in your food. A young woman from the United Kingdom made a disgusting discovery in her McDonald's order, which left her baffled. Here is all you need to know.

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Sachey found a 'living snail' in her food

A young cafe worker, Sachey Nurse, was enjoying her usual order from a local McDonald's in Llanelli, Wales, whenshe felt something crunch inside her burger. Indeed, the eighteen-year-old discovered a 'living snail' inside her McCrispy burger, which left her feeling 'disgusted'. She told TheSun about her gut-wrenching discovery:

I got this meal on Sunday. We were hungry and wanted fast food. It was a McCrispy Deluxe meal. I noticed the snail when I bit into the burger and something was crunchy. It was alive, it was moving.

After finding the snail, she went into the fast-food restaurant and reported her discovery. She explains:

I took it back to the store and they told me they would report this to their supplier company.

She will never visit the branch again

Sachey Nurse also reported her experience to the delivery platform JustEat, from which she had ordered her meal. She told TheSunshe will never visit this restaurant ever again:

It made me feel sick. I was disgusted. I'd never return to this McDonald's.

When asked about this ordeal, a spokesperson for the chain explained they employ 'rigorous standards' to ensure their food quality. They explained:

We are very sorry to hear about this customer’s experience. Food safety is of the utmost importance to us and we place great emphasis on quality control, following rigorous standards to avoid any imperfections.
We understand that the customer has been in touch with the restaurant team who are conducting a thorough investigation and would encourage anyone with a complaint to contact our Customer Services team to help find a resolution.

In the meantime, the McCrispy Deluxe, a derived option from the original McCrispy, has been removed from the restaurant's menu. This removal also brought the return of the Chicken Big Mac, as well as the Deluxe Quarter Pounder. An investigation is supposed to have been opened by McDonald's, but the young woman decided to share her experience on her social media accounts to raise awareness.

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Source used:

The Sun: SLIMY FIND ‘It was disgusting’, fumes McDonald’s customer after finding ‘live snail’ inside McCrispy burger

McDonald's customer horrified and upset after finding this inside burger McDonald's customer horrified and upset after finding this inside burger