Nando's cleaner demanded £20K after seeing staff member do this to a customer's burger

A staff member at a Nando's in London allegedly dropped a burger on the floor before serving it to a customer, a cleaner has claimed.

Nando’s cleaner claims he saw staff member drop burger on floor then serve it to customer
© Mike Kemp / Getty Images
Nando’s cleaner claims he saw staff member drop burger on floor then serve it to customer

Nando’s cleaner Martin Kumi demanded a £20,000 settlement after he saw a member of staff drop a burger on the floor and then serve it to a customer, a tribunal has heard.

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Cleaner attempts to sue Nando's

Martin Kumi reported the incident that occurred in 2021 in a work group chat and told staff at Nando’s Soho branch in London that he didn’t want them to prepare any food for him before he arrived. He then brought up the incident in person with a colleague and secretly recorded the conversation, as reported by The Telegraph.

Consequently, the staff member who dropped the burger before serving it was issued with a written warning, the London Central tribunal heard.

However, only days later Mr Kumi submitted a 'lengthy complaint' and demanded a £20,000 settlement for a variety of issues, including alleged mistreatment following his reporting of the burger incident.

The tribunal was told he had recorded a series of conversations as 'evidence' and then attempted to sue Nando’s for sex discrimination and whistleblowing after working there for only nine days.

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Nando's cleaner trying to get a 'pay off'

However, all of Mr Kumi's complaints failed as the tribunal judge ruled he had 'engineered his claim from the start' and behaved 'vexatiously'. It was also found he was running multiple tribunal proceedings simultaneously, the judge describing his actions as a 'blatant abuse of the tribunal process'.

While Mr Kumi conceded he might have asked for 'too much', he told the tribunal it would be 'wrong and malicious' to lie about what occurred.

The judge said there was no justification for such 'extensive' recordings when he had just begun a new job, and he purposefully made himself a 'nuisance' to 'negotiate a pay off'.

Sources used:

The Telegraph: 'Nando’s cleaner demanded £20k after he saw staff member drop burger on floor then serve it to customer'

McDonald's customer makes bizarre order leaving staff confused and fast-food fans amused McDonald's customer makes bizarre order leaving staff confused and fast-food fans amused