The case was reported in 2016 when repair technicians discovered the images on the victim’s phone and decided to share via her personal social media accounts to make it look as though she had uploaded them herself. The explicit content included 10 images of her in different stages of undress as well as a sex tape. It wasn’t until after friends drew her attention to the images on her timeline that she took them down.
The two repair technicians had long been fired by Apple’s third party company involved in the case, Pegatron. Apple paid out the compensation and was later reimbursed by Pegatron.
Lawyers of the victim who wasn’t named had been asking for 5 million dollars in compensation but reports point to an undisclosed amount of out-of-court settlement. The victim also had to sign a non-disclosure agreement barring her from talking about the settlement or disclosing the amount.
However, Apple confirmed the incident to The Telegraph, which first reported it.
We take the privacy and security of our customers’ data extremely seriously... When we learned of this egregious violation of our policies at one of our vendors in 2016, we took immediate action and have since continued to strengthen our vendor protocols.
Erase iOS device
Apple instructs customers to send in their iPhone with the passcode disabled, which allows anyone in the chain to access any data stored on the device. However, you are advised to backup your iOS device and reset it to factory settings before sending it in for repairs.